 |
Our client is a division of a blue-chip financial services provider. They wanted to implement a strategy of developing a small, but highly profitable, unit.
The company decided to create a team of managers which could develop long-lasting relationships with a group of potential clients in a niche segment of their market.
The opportunity was to design and deliver a course which would develop the managers' skills in a variety of ways, with the ultimate aim of winning long-term business.
|
| Benefits: |
- The managers practised the skills needed to build professional relationships throughout the course. This means that they finish the course confident that they will meet their demanding targets.
- By receiving individual feedback from both us and their peers, the managers know which are their strongest skills and which need further practice.
- Parts of the course are used as modules to address other specific training needs within the department. This ensures that there is a consistent approach in the team.
|
|
|
 |
|
|
